1. Flexibility
2. Price
3. Involving all senses
4. Quality content
5. Top-Notch Instructors.

Q: Do I need to register the programs in order to get my refund if I don't pass?

A: Yes, you will need to register all products correctly. Details for registering will be included in your “Welcome Aboard” packet.


Q: Where does the material come from?

A: Authors, trainers, or other professionals in their respective fields develop our specific programs and products.


Q: How long will it take before I'm ready for the real test?

A: It's purely a matter of getting out of it what you put into it. Following the steps of our program will get you there the quickest. Do not shortcut the process.


Q: Do I need a credit card?

A: You may purchase exam materials with credit cards, by check, P.O., or bank wire. Ask one of our consultants about the payment method that's best for you.


Q: How often is your product updated and can I get free updates.

A: We routinely review our products for accuracy. Any updates that result are available for electronic download at no charge.


Q: I find the practice exams and questions to be too difficult. Are they harder then the actual certification exams?

A: Maybe in some cases. Our job is to make certain that you are prepared to pass your exam, the first time you take it.


Q: What exactly does Adaptive mean?

A: It means that the software can identify a weakness and exploit it. It forces you to face and overcome your weaknesses.


Q: How will I know when I'm ready to pass a certification exam?

A: By following the procedures within our courses. When you've mastered both our training and our simulation exam software, you're ready.


Q: What method of shipping do you use?

A: The standard method of delivery is DHL 2-3 day service. Other options are available for international shipments and electronic delivery is always available.


Q: Who can use this program?

A: You can… if you're serious about learning the profession and passing that test. We have single license programs and multi-license programs.


Q: Why would I want to use this material?

A: We offer a certification success system that involves all senses, and covers all angles for you to become certified in the shortest amount of time possible.


Q: Why do I need to be certified?

A: It marks the difference between a true professional and a knowledgeable layman.


Q: What are the advantages to being certified?

A: More money, better opportunities, security for yourself and your family… Did we miss any?


Q: How can you guarantee that I will pass?

A: If you follow the system that is explained in the manual, you will KNOW the material BEFORE you sit for the exam. This will ensure success! Please read the guarantee for full details.


Q: Why is practice testing software necessary? Why can't I just go and test to see if I know it or don't?

A: We save you time and money, not to mention frustration. Testing software lets you know when you're ready.


Q: What if I have a question about the material or content?

A: Simply email support@examsaver.com. We are here to help all the way!


Q: What is the Certification Success System?

A: All available options from left to right on the price list (Ask the Expert, Interactive Software, Full Version Books and Audio CDROM).


Q: How do I claim the guarantee?

A: Provide your failing test notice from the testing center. Also, send a copy of your invoice and proof that you have passed 2 simulated exams in the ExamSaver Software System. We'll provide the RMA number. You send back the product. We refund your purchase. Piece of cake!